Problem with the transcription of an interaction Genesys Cloud Web
Genesys Cloud Webchat. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. See about widgets for web chat on the resource center for more information.
Problem with the transcription of an interaction Genesys Cloud Web
Add a web chat deployment. To add a web chat widget, follow these steps: To use altocloud use the version 2 widget. See about widgets for web chat on the resource center for more information. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. Like all genesys widgets, there are two main modes: If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website.
Add a web chat deployment. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. See about widgets for web chat on the resource center for more information. Like all genesys widgets, there are two main modes: To use altocloud use the version 2 widget. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To add a web chat widget, follow these steps: Add a web chat deployment. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource.
