Public Sector Discovery Day Service Excellence and Changing Mindsets
Changing Mindsets - Dvla Digital Services Blog. Read more of what do you think of our inside dvla and digital services blogs digitising government. We will use this blog to keep you up to speed on all things digital at dvla.
Public Sector Discovery Day Service Excellence and Changing Mindsets
Dvla digital services, vehicle management online services. It’s a state of the art facility that uses connected devices, cameras and microphones so that we can test developing digital services with users. As 2019 draws to a close, it’s a good time to look back at what the digital team at the driver and vehicle standards agency (dvsa) has achieved in the past 12 months. Real transformation needs a change in mind set, not just a change in service delivery. We published the dvsa strategy for 2017 to 2022 in march 2017. It sets out what we’ll do to help you stay safe on great britain’s roads. Our digital, data and technology infrastructure is. Driver and vehicle licensing agency. Read more of changing mindsets dvla. Along with promoting the learning of stem subjects, this is a great way for us to position dvla as a leading digital and technology employer and a great place to work for future generations.” you can read about what it’s like to work at dvla and take a look at our latest vacancies on civil service jobs.
How the driver and vehicle standards agency (dvsa) is designing digital services and content to meet the needs. Back in march i wrote about the need to think beyond digital services when it comes to digital transformation and the role of communications in achieving this. Blog dvla digital services blog. It is the agency’s largest contract and on its expiry in 2025 will have run for a period of 20 years. One of the exciting parts of developing a new service is testing the prototype with real users for the first time. Real transformation needs a change in mind set, not just a change in. And so it proved for our new penalty payments service. Read more of what do you think of our inside dvla and digital services blogs digitising government. Under normal circumstances, we do roughly 40% of our testing in our ux lab. We determine the frequency and the method of testing based on the features within the service that have changed. Real transformation needs a change in mind set, not just a change in.
